This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
By using our website and its services and tools, you agree to follow all terms and conditions. When you make a transaction on our website, you must adhere to the relevant policies for that transaction.
“You” or “User” refers to any individual or legal entity that becomes a buyer on our website. By accessing and using our site, you agree to comply with these terms and conditions, along with all applicable policies.
When you use services provided by Krazy Cub through our website, you must follow the applicable rules, guidelines, policies, and terms. We reserve the right to change, modify, or remove parts of these terms at any time without prior notice. By continuing to use our website, you accept and agree to any changes made to the terms and conditions.
License & Site Access
Krazy Cub grants you a limited sub-license to use and access our Website for personal purposes. Without Krazy Cub’s explicit written consent, you cannot download or modify any part of the Website or its source code. Krazy Cub retains exclusive ownership of the Website and its source code.
This license does not permit you to resell or use the site’s content for commercial purposes, create derivative works, download account information for other merchants, or use data mining tools. You cannot reproduce, duplicate, sell, resell, visit, or exploit any part of this site without written consent from Krazy Cub.
You cannot frame or use framing techniques to enclose any trademarks, logos, or proprietary information on the site without written consent from Krazy Cub or its affiliates. Using meta tags or hidden text with Krazy Cub’s name or trademarks also requires express written consent. Unauthorized use will terminate your permission or license granted by Krazy Cub.
Account & Registration Obligations
To place orders on the site, all users and shoppers must register and log in. You must keep your account and registration details accurate and up-to-date for purchase-related communications from the Website. By agreeing to the terms and conditions, you consent to receive promotional communications upon registration. If you wish to opt out, you can contact customer service.
Pricing
We strive to ensure all price details on the website are accurate, but errors may happen. If we find a pricing error in an item you ordered, we will notify you as soon as possible. If we cannot contact you, we will cancel the order. The products on our website are for retail sales and intended for end-user consumption, not for resale.
Prices may change without notice, but these changes will not affect orders that have already been dispatched. The price includes VAT (or similar sales tax) at the current rate for which we are responsible as the seller. Please note that the prices listed on the website apply only to items purchased on the website, not through any other source.
Payment
When we receive your order, we perform a standard pre-authorization check on your payment card to ensure there are sufficient funds. We will not dispatch goods until this check is complete. Your card will be charged once we accept the order. For further payment-related queries, please contact us on hello@krazycub.com.
Once placed, paid orders cannot be refunded. For any issues, please contact us via email for store credit. Store credit will be valid for 3 months from the date of issuance.
Delivery
During the order process, you will see various delivery options based on your location. The estimated delivery time will be displayed on the order summary page. After placing your order, you will receive an email with a summary of your order and the estimated delivery time. Sometimes, unforeseen circumstances may delay delivery. In such cases, we will proactively reach out to you via email and SMS. However, we cannot compensate for any distress caused by delivery delays. Standard delivery time is 7 to 10 days.
Additional Notes
We recommend regularly checking your email for updates on your order status. For a smoother shopping experience, please ensure all your contact details are correct. If you have any specific delivery instructions or requirements, mention them while placing your order to help us serve you better. We value your satisfaction and are always here to assist with any questions or concerns regarding your order.
Other Terms
Delivery Issues
If non-delivery occurs due to your mistake (such as providing incorrect name, address, or information), you will be responsible for any additional redelivery costs incurred by Krazy Cub.
Lawful Usage
You agree to use Krazy Cub’s services and its affiliates’ services for lawful purposes only, complying with all applicable laws and regulations while transacting on the website. Provide accurate information when requested. Krazy Cub reserves the right to validate these details. Providing false information may lead to rejection and banning from services.
User Responsibility
You acknowledge that you use the website at your own risk and will exercise caution in transactions. Ensure the accuracy of the delivery address for ordered products. Carefully review product descriptions and agree to the conditions of sale before placing an order. Do not use the website for unlawful, harassing, abusive, or objectionable purposes. Do not transmit material that encourages criminal behavior. Unauthorized access to computer systems and interfering with others’ use of the website is prohibited.
Exactness of the Product
The images of items on our website are for illustration only. We try to display colors accurately, but we can’t guarantee that your computer’s display will show the exact colors of the items. Your items may look slightly different from the images. We provide approximate sizes and measurements, but we strive to be as accurate as possible. We take great care to ensure all details, descriptions, and prices of items are accurate. However, slight variations may occur.
Governing Law and Jurisdiction
This User Agreement follows the applicable laws of India. The courts at Haryana have exclusive jurisdiction over any proceedings arising from this agreement. Any dispute or disagreement will be referred to an independent arbitrator appointed by Krazy Cub, with the decision being final and binding. This arbitration process follows the Arbitration and Conciliation Act, 1996, as amended. The arbitration will take place in Gurugram, with jurisdiction under the High Court of Judicature at Haryana and applicable Indian laws.
Reviews, Feedback, Submissions
All reviews, comments, feedback, suggestions, ideas, and other submissions you disclose or submit to the site become the property of Krazy Cub. By making such submissions, you assign to Krazy Cub all worldwide rights, titles, and interests in the intellectual properties contained within them. Krazy Cub can use, reproduce, disclose, modify, adapt, create derivative works from, publish, display, and distribute any submissions for any purpose without limitations or compensation. Krazy Cub is not obligated to keep submissions confidential, provide compensation, or respond to them. Ensure your submissions do not violate this policy or infringe on any third-party rights and are not libelous, unlawful, threatening, abusive, obscene, or contain viruses or spam. Krazy Cub reserves the right to monitor, edit, or remove any submissions.
Copyright & Trademark
Krazy Cub, along with its suppliers and licensors, reserves all intellectual property rights in all text, programs, products, processes, technology, content, and materials visible on this website. Accessing this website does not grant any license under any of Krazy Cub’s or third parties’ intellectual property rights. Ownership of all rights, including copyright, belongs to Krazy Cub or its licensors. Use the contents only for personal, non-commercial purposes. Do not modify, distribute, or repost anything without Krazy Cub’s consent.
Objectionable Material
By using this website, you acknowledge that you might encounter content that some individuals may find offensive, indecent, or objectionable. Engage with the website and its services at your own risk. Krazy Cub and its affiliates will not be held accountable for any content you find offensive, indecent, or objectionable.
Warranties and Liabilities
Krazy Cub does not provide any assurance regarding the quality, color, specifications, image, performance, material, or ingredients of products. Krazy Cub’s responsibility is limited to presenting the products on an “as is” basis.
Indemnity
You agree to protect, reimburse, and absolve Krazy Cub, along with its employees, directors, officers, agents, and their successors and assignees, from any claims, liabilities, damages, losses, costs, and expenses, including legal fees, resulting from your actions or inactions. This includes breach of warranties, representations, commitments, violations of applicable laws, or infringement of intellectual property or other rights.
Termination
This User Agreement remains in effect unless you or Krazy Cub terminate it. You can terminate it by discontinuing any further use of the website. Krazy Cub can terminate it at any time without prior notice, denying you access to the website. Upon termination, delete all downloaded materials from the website. Krazy Cub retains rights to any comments submitted, and termination does not absolve you from paying for previously ordered products or liabilities under the User Agreement.
Thank you for shopping with us!